New York

Consumer / Admin Checklist

Conflict Free Assessment

This assessment is contracted through a company that New York State uses called Maximus. This assessment provides the initial thumbs up or down for long term care and CDPAP.



Call Maximus



Call Burd

MLTC Assessment

You have your choice of several Managed Long Term Care companies (MLTC) to choose from. Once you choose, you will need to schedule an CDPAP assessment to see how many hours you qualify for. Let the nurse know you are working with Burd Home Health. For a list of MLTC's to choose from call your Relationship Manager.

Consumer Forms

To expedite the processing of enrolling in CDPAP, we use a HIPAA secure electronic signature platform called DocuSign. To complete this document, reach out to your relationship manager.

***Note: You will need an email address to complete forms online. We can also mail you the forms and walk through them with you over the phone.







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Download Time Keeping Mobile App

Burd Home Health uses an EVV compliant timekeeping system called Direct Care Innovations. You can download their app now and your login credentials will be sent once onboarding has been completed.

Online Orientation

How do I find caregivers? How to resolve conflicts? What do employers do when...? All these questions are answered in our orientation. We also provide you with the rules for CDPAP. This orientation consists of video and testing and should take no more than 20 minutes to complete. Once passed, the results will be sent to your Relationship Manager automatically. If you have no internet access, we can provide you this test in-person as well.







Activation & Training

Once all of the steps are completed above, you have completed all initial requirements. Please note, your caregivers also have a checklist of items that must be completed before care can start (see "Caregiver Requirements" link). As stated in the orientation, your caregivers cannot start working until explicitly told by Burd Home Health. 

For help with training your staff, reach out to your Relationship Manager.

Syracuse, NY

351 S Warren St, Ste 226

Syracuse, NY 13202

Fax (315) 410-5741

Rochester, NY

274 N Goodman St, Ste A403

Rochester, NY 14607

Fax (585) 545-7470

Buffalo, NY

763 Main Street

Buffalo, NY 14203

Fax (716) 954-7164

Albany, NY

150 State St, 4th Floor

Albany, NY 12207

Fax (315) 545-7470

Kansas City, MO

4050 Pennsylvania Ave, Ste 115 #11

Kansas City, MO 64111

Fax (585) 545-7470

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Lake Ozark, MO

350 Sunset Road

Lake Ozark, MO 65049

Fax (585) 545-7470

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St. Louis, MO

6422 Etzel Ave #126

Saint Louis, MO 63133

Fax (585) 545-7470